Customer Service
Our Customer Service Department can provide additional information about our comprehensive educational materials, arrange for an examination copy to be sent, and assist with all aspects of order processing. Our representatives are available Mon-Fri, 8am to 5pm (CST).
Email: educate@emcp.com
Phone: 800-535-6865
Fax: 800-328-4564
Mail:
Paradigm PublishingCustomer Service
875 Montreal Way
St. Paul, MN 55102
Find Your Local Account Manager
Committed to providing you with the highest level of customer service to ensure your complete satisfaction with our textbook programs. Use our Account Manager Locator to contact your local representative.
Technical Support
Our Technical Support Department is available to our customers to answer questions pertaining to our software.
Customers can reach Technical Support by:
Phone
Available Monday through Sunday 8AM – 10PM (CST). Call 1-800-328-1452 (press 2) for Technical Support.
Email support
Available Monday through Sunday 8AM – 10PM (CST).
| snap2010@emcp.com | Snap 2010 support |
| snapclassroom@emcp.com | Snap Classroom support |
| snap2007@emcp.com | Snap 2007 support |
| pkb@emcp.com | Paradigm Keyboarding support |
| ca5esnap@emcp.com | Snap College Accounting support |
| support@emcp.com | General tech issues for products from EMC Publishing, Paradigm Publishing, JIST Publishing and Lawrenceville Press |
Contact Technical Support at one of the email addresses above or call 800-535-6865 (press 2).
Contact Customer Service by email at educate@emcp.com or phone 800-535-6865 (press 1).
